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Frequently Asked Questions Which products can be returned or exchanged? We'll also waive the restocking fee if you decide to exchange your product with another purchase. We'll waive the restocking fees if we made a mistake or if the product was delivered defective. Restocking FeesĪll returns are subject to a 20% restocking fee. If you selected an exchange, we will ship your replacement promptly upon receipt and inspection of your returned item. Precise timing is subject to your financial institution. You can expect to see the refund credited within 72 hours after the return has been received to the payment method that you used when you originally placed your order.

Returns must be sent in within 10 days of shipping label being issued or a new label will need to be issuedĪfter we receive your package, we'll process your refund or exchange after it has passed inspection.

Ship the package to the address specified in the email you received from Step 2.

If we didn't provide you with a return shipping label, make sure to include the RMA# on the package

Affix the return shipping label that we provided to the package.

Pack everything that came with the product and use its original packaging.

An email with detailed return shipping instructions.

One of our customer care specialists will provide you with: Step 2: Receive a Return Authorization Number (RMA#) Find the item you wish to return or exchange and click on Return Item to submit your request. Locate and click on your order under Order History.

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How to Return an Item Step 1: Start a Return from Your Online Account It's our commitment to you, exclusively from.

Plus every purchase comes with our 1-year lower price guarantee and expert service from our team of Gearheads. We'll pay for the return shipping on exchanges for all orders (even gifts with proof of purchase). When you buy from AutoAnything, you can rest assured that you'll get the right part for your vehicle, or we'll make it right.